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OpenWay Group
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2012–2014

OpenWay Group is a payment processing software vendor whose WAY4 solution is utilised by 130 major client firms around the world. Our working relations with OpenWay over the past few years have been totally reconceived as we have helped the company to implement a special design for their exemplary business solutions in the areas of online banking, mobile banking and banking kiosks.

Internet banking

What we did

  • Implementing new branding to online channels
  • UX/UI design
  • Custom software development
  • WAY4 integration

One of the major challenges put to us by the OpenWay Group was to digitise a wholly new visual rebranding of the company. This important move would have to apply to the online channels of such key products as internet banking, mobile banking, ATMs and banking kiosks.

Another task of no less importance was to design a vastly improved user-experience for online banking services. This would mean taking into account the challenges confronting the software vendor by the world’s ongoing development of advanced technology.

For all the vendor’s online channels, we had to design a packaged interface, one that would be universally applicable to the many different banks numbered among the vendor’s clients.

Self-service kiosk

What we did

  • Implementing visual branding to online channels
  • Research of newest front-end and kiosk hardware technologies
  • Front-end to hardware architecture
  • UI/UX design
  • Software development
  • WAY4 integration

At the same time the new design would have to work harmoniously with OpenWay’s main product, called WAY4. The new interface needed to be easily installed and readily adaptable to the requirements of the vendor’s worldwide clients. These included the Russian banking giant Sberbank, several global telecommunications companies and more than 90 banks worldwide.

The results of our work proved to be especially rewarding. We successfully completed every task we had set out to accomplish. For online banking we designed an advanced method for working with customised templates. We also succeeded in reinventing the approach used at the time for mapping bank transactions. A side benefit of our work on the project was the creation of a vast number of micro-elements for interfaces.

For self-service banking we felt sure that the kiosks should be provided with technical architecture based on the open standards which had only just been developed. Fortunately, our proposal was accepted. There may have been a slight risk in using unproven standards. It turned out to be the best decision, however, as they allowed us to implement the latest advances in touch-screen interfaces in kiosks with rather weak hardware.

Android apps

What we did

  • UI/UX design
  • Mobile apps development

Another decision we took was to load up the kiosk hardware as much as possible, while the host was used only as the endpoint. Our approach let us introduce abundant innovations never previously applied in such a way. The hardware of 2011 was still not quite powerful enough to handle our software. Nevertheless, we were able to add animation, touch-screen swipe gestures and rich visuals to the kiosk monitors.

From the standpoint of the interface and the ultra-high level of the technical advances we added, the kiosk monitors performed with true efficiency. Included were such functions as issuing easily understandable bank statements. Another function let the user conduct an advanced search among thousands of available choices for making online payments.

← NadraBank Apps
 
Delta Pay Service →